We strongly believe in preventative maintenance as this is key to keep technical expenses as low as possible. The best way to deal with problems is to stop them from happening in the first place.

A good preventative maintenance program incorporates a comprehensive backup plan, measures to secure the system against malicious exploits, periodic hardware and software maintenance, and steps to maintain general system tidiness. The goals of preventative maintenance are to reduce the likelihood of hardware failures, extend the useful life of the system, minimize system crashes caused by outdated drivers and other software problems, secure the system against viruses and other malware, and prevent data loss. Computer Guyz has extensive knowledge on different systems which allows them to give support on a wide variety of issues. Being able to give support telephonically, remotely or on-site makes it easier to quickly identify and rectify problems (if possible) which minimizes down time and costs.

We also have backup assistance from two major tech distribution companies in South Africa who has support engineers standing by to assist where possible in problematic situations.